Contact email: email@example.com
Last updated: 9th March 2021
It is Metomic's policy to respect your privacy regarding any information we may collect when you:
The information we collect is detailed below.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
When registering interest in our product, or signing into our platform, we may ask for personal information, such as:
We may collect personal information in communication with you after you have registered interest in our product. This could include, for example, surveys that we conduct. When required, we will seek consent before collecting this information.
When you use our products and services or provide services to us, we collect personal information which we need to manage our business relationship with you, such as:
We may collect personal information about you (such as business contact details) through your colleagues or, where available, through publicly available sources, such as professional networking sites and general market research.
We will process your personal information lawfully, fairly and as transparently as we can. We may process your personal information because:
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
If you don’t provide us with certain requested personal information or object to the processing of your personal information, this may limit our ability to provide products and services to you. You can still visit our website and learn more about Metomic without giving us your personal information, but we will need your contact details to administer your account, pay for services and respond to any enquiries you submit via the website or otherwise.
We sometimes share your personal information with third parties. The types of third parties with which we share personal information are described below:
We may disclose your personal information to companies that provide services to us, such as third parties who help to power our website, platform, and business. Examples of the types of service providers we work with include:
Our service providers are required to keep your personal information confidential and are not allowed to use it for any other purpose than to carry out the services they are performing for us.
We may disclose your personal information to a third party if it is necessary to comply with a legal obligation.
We may disclose personal information to our professional advisors, such as lawyers, auditors, and insurers, if necessary as part of the professional services they provide us with.
Where personal information is shared and disclosed as set out above, these parties may be established outside the European Economic Area (“EEA”) and the United Kingdom. For example, some of the service providers we use to support our products and services are based in the United States, and this would involve a transfer of your personal information to the United States. Whenever we transfer your personal information outside the EEA and the United Kingdom, we ensure that a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented. This may include, where appropriate, signing up to EU Standard Contractual Clauses. To find out more information regarding the specific mechanism used by us when transferring your personal information outside the EEA and the United Kingdom, please contact us at firstname.lastname@example.org.
We may send you marketing messages from time to time in accordance with your marketing preferences. You can ask us to stop sending you marketing messages at any time by following the opt-out links in any message sent to you or by contacting us at email@example.com. Please note that opting out of marketing does not opt you out of receiving important business communications, such as service announcements or security information.
You may exercise certain rights regarding your data; specifically the following:
You also have the right to make a complaint to your supervisory authority. In the UK, this is the Information Commissioner’s Office (www.ico.org.uk).
We use first party and/or third party cookies on our Websites and Messenger for various purposes such as:
What types of cookies we use: