Metomic for Zendesk
Integrate your Zendesk account and discover sensitive data in minutes. Using Metomic's flexible workflow-based policies, you can automate the redaction of sensitive data once tickets have been closed.

Trusted by organisations worldwide


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Find sensitive data in Zendesk, and discover your critical risks
See where sensitive data sits across your entire Zendesk account, and understand the most critical risks to your business.




Automatically remediate and redact sensitive data in Zendesk
Protect your sensitive data with our tried-and-tested policies, or custom rules to suit your business, all without getting in the way of employees doing their jobs.
Learn more about SaaS data security
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All your important questions, answered
What are the best practices for maintaining data privacy in Zendesk?
Like most SaaS applications, Zendesk requires users to configure security controls to ensure sensitive data is kept confidential. Implementing strong access controls, using encryption for data at rest and in transit, as well as leveraging DLP tools like Metomic, are all recommended to ensure data privacy is maintained.
Regular audits, data masking, and employee training on data handling can further minimise the risk of data breaches or leaks, and ensure compliance with GDPR, HIPAA, and other privacy laws.
How does Metomic help with compliance in Zendesk?
Metomic detects and protects sensitive data such as Personally Identifiable Information (PII), healthcare details, and financial data within Zendesk. It helps security teams control access to sensitive documents, and generate audit trails to meet regulatory requirements. Customers use Metomic to maintain compliance with regulations such as GDPR, HIPAA, and PCI DSS.
How does Metomic enhance data security in Zendesk?
Metomic is a comprehensive data security tool that automatically detects and classifies sensitive data within Zendesk, providing real-time alerts to security teams to ensure critical risks aren't missed, and data is protected. Not only does it prevent unauthorised access or sharing of sensitive customer details, the platform also allows organisations to ensure compliance with key regulations such as GDPR, HIPAA, CCPA, and PCI DSS.
How easy is it to set up Metomic with Zendesk?
Setting up Metomic with Zendesk is simple and seamless. The integration process is straightforward, with minimal configuration required, allowing teams to start protecting sensitive data in Zendesk immediately.
Book a personalised demo
Our team of security experts are on hand to walk you through the platform and show you the impact it can have on your business.
Simply fill in the form and we'll get back to you as soon as we can.


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