In this guide, we’ll explore common security risks found in Google Workspace and give you best practices that will keep your organisation’s sensitive data safe, secure, and out of the hands of the wrong people.
Google Workspace, formerly known as G Suite, includes tools you’re probably already familiar with.
Whether you have a Gmail account, use Google Drive or collaborate regularly on Google Docs, these tools have become indispensable for many, for both personal and professional use. They help teams communicate and work together seamlessly, no matter where they are.
But with this convenience comes the need for comprehensive security. Cyber threats are getting more sophisticated, and a data breach can lead to significant financial losses and reputational damage (more on that later).
And securing Google Workspace isn’t just about keeping hackers out; it’s also about managing internal risks, like misconfigured settings or accidental sharing of sensitive data.
First off, Google Workspace comes with some impressive built-in security features. These include advanced spam filtering, phishing detection, and powerful encryption for data in transit and at rest. It also offers two-factor authentication (2FA) to add an extra layer of protection to your accounts.
However, Google operates on a shared responsibility model of security. It provides you with solid security tools and a strong foundation, but it’s up to you, the user, to use these effectively.
This means setting up strong passwords, regularly reviewing account sharing permissions, and staying vigilant against phishing attempts.
It’s also important to consider compliance. Google Workspace offers a few tools to help you meet your regulatory requirements, such as Data Loss Prevention (DLP) and access control mechanisms.
However, ensuring full compliance often requires additional steps and ongoing management on your part.
Even with Google Workspace’s built-in security features, there are still common risks that you need to be aware of.
Let’s break down these key vulnerabilities.
Phishing and social engineering attacks are a perennial threat. According to the Egress Email Security Risk Report 2024, a staggering 94% of organisations suffered phishing attacks.
These attacks target users directly, tricking them into revealing sensitive information or clicking on malicious links. It’s a persistent threat that needs constant vigilance, and user education.
Next up, device and account connections. With the rise of remote working, more devices are connecting to company networks than ever before.
Around 60% of the endpoints in the average company are mobile devices. If you then take into account that 70 million smartphones are lost or stolen every year, and only about 7% of them are ever recovered, you can see the scope of the potential problem.
Each lost device potentially exposes company data, making it crucial to manage and secure these connections effectively.
The average enterprise uses a whopping 1,295 cloud services Each service and account helps to expand the potential attack surface for hackers and other malicious threat actors, increasing the likelihood of unauthorised access, if access to your corporate network isn’t managed properly.
Without strong encryption measures in place to protect sensitive data, that data is at greater risk of being intercepted and misused by malicious actors. Despite this, only 42% of organisations use encryption to secure their customer data.
Lastly, consider third-party app integrations. These are convenient, and can help streamline a lot of working processes. However, they also run the risk of introducing new vulnerabilities outside of your organisation’s control.
Breaches that have taken place so far in 2024 due to third-party applications include attacks on UnitedHealth Group's Change Healthcare, Bank of America via Infosys McCamish, and American Express. Each integration needs to be carefully managed and monitored to prevent potential security lapses.
Understanding the common security risks in Google Workspace is one thing, but appreciating the potential impact of these risks is crucial for motivating your team to implement comprehensive security measures.
Let’s dive into the consequences.
Data breaches can have severe financial implications. The global average cost of a data breach in 2023 was $4.45 million. This figure encompasses various costs, including lost business, regulatory penalties, and the expense of addressing the breach itself.
For many organisations, such a financial hit can be devastating, potentially leading to layoffs, budget cuts, or even bankruptcy.
Beyond the immediate financial impact, data breaches also carry significant legal and regulatory consequences. Compliance with regulations like GDPR, for example, is not optional, and the penalties for non-compliance can be harsh.
You only need to look at this list of the 20 largest GDPR fines so far to see that non-compliance is a serious issue. These fines can reach into the millions, further compounding the financial damage of a data breach.
Finally, let’s not overlook the long-term financial and reputational risks. Trust is a critical asset for any business, and data breaches can severely damage it. According to studies, 66% of consumers would not trust a company following a data breach.
This loss of trust can translate into lost customers, decreased sales, and a tarnished brand reputation that can take years to repair.
To mitigate the risks associated with using Google Workspace, it’s essential to implement best practices that strengthen your organisation’s security posture.
Here are some key strategies to consider:
Effective access control is fundamental to securing your data. By ensuring that only authorised personnel have access to sensitive data, you can significantly reduce the risk of unauthorised access and data breaches.
In fact, 70% of companies with good access controls in place see less than 5 incidents yearly. This involves regularly reviewing and updating access permissions, especially when employees change roles or leave the company.
Multi-factor authentication (MFA) adds an extra layer of security by requiring users to provide two or more verification steps before granting access to data or resources.
MFA is remarkably effective, being 99.9% effective in preventing modern automated cyberattacks, 96% effective in stopping bulk phishing attempts, and 76% effective in stopping targeted attacks. By implementing MFA, you can make it much more difficult for attackers to compromise user accounts.
Regular monitoring and auditing of account activity can help to detect unusual behaviour that could indicate a security threat. Set up alerts for suspicious activities, such as multiple failed login attempts or access from unusual locations.
Regular audits can also help to ensure compliance with internal security policies and identify potential vulnerabilities before they can be exploited.
Maintaining regular backups of your data is crucial. In the event of a cyberattack, data corruption, or accidental deletion, having up-to-date backups means that you can quickly restore your information, minimising downtime.
Make sure your backup strategy includes both on-site and off-site storage to protect against various disaster scenarios like fire or flooding.
Human error is the leading cause of security breaches. Providing regular security awareness training for your employees can drastically reduce the risk of phishing and other social engineering attacks.
In fact, 80% of organisations said that security awareness training reduced staff susceptibility to phishing attacks. Educate your team to recognise suspicious emails, create strong passwords, and follow best practices for data security.
Data Loss Prevention (DLP tools for Google Workspace help prevent sensitive information from being accidentally or maliciously shared outside the organisation. These tools can identify, monitor, and protect data in use, in motion, and at rest.
By implementing DLP, you can enforce policies that protect your most critical data from leaks and unauthorised access.
While Google Workspace provides encryption for data in transit and at rest, adding an extra layer of encryption can further strengthen your security posture.
Consider using third-party encryption tools that offer zero-knowledge encryption, ensuring that only authorised users can access the data, even if the storage provider is compromised.
While Google Workspace offers a solid foundation of built-in security features, enhancing these with third-party tools can provide an additional layer of protection.
Third-party security solutions, like Metomic for Google Drive, offer advanced features that can complement and enhance the security of your Google Workspace environment.
These tools are designed to address specific security challenges that Google’s native tools don’t support, and may provide you with more granular control over your data.
Integrating third-party security platforms with Google Workspace can offer several benefits:
Metomic’s data security platform is designed to take your Google Workspace security to the next level.
Here’s how Metomic can assist in safeguarding your organisation’s critical data:
By integrating Metomic into your Google Workspace environment, you can achieve a higher level of data security, ensuring that your organisation’s sensitive information is well-protected against cyber threats.
It’s scary how easy it is to upload sensitive data to Google Drive and share these files and folders with other people - not just within your company, but potentially beyond that too.
With our FREE Google Drive Scanner, you can: